Return Policy

At Bushberry, we want you to love your fashion choices. If for any reason you're not completely satisfied with your purchase, we've got you covered with our hassle-free return policy.

Timeframe:

You can return items within 14 days of delivery for a full refund.

Conditions for Returns:

To be eligible for a return, please ensure that:

Items are in their original condition.
Unworn and unwashed.
Tags are still attached.

Exchanges:

Currently, we do not offer direct exchanges due to our limited stock. However, you can return the item for a refund and place a new order for the preferred item.

How to Initiate a Return:

Simply contact us at bushberry.au@gmail.com with your order number and details. Our customer support team will guide you through the return process.

Refund Process:

Once we receive your returned items and verify their condition, we will initiate a refund to your original payment method. Please allow 10 days for the refund to reflect in your account.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.

Contact Us:

If you have any questions or concerns about our return policy, feel free to reach out to us at bushberry.au@gmail.com We're here to help!

Thank you for choosing Bushberry. Your satisfaction is our priority. Happy shopping!