Return Policy
At Bushberry, we want you to love your fashion choices. If for any reason you're not completely satisfied with your purchase, we've got you covered with our hassle-free return policy.
Timeframe:
You can return items within 14 days of delivery for a full refund.
Conditions for Returns:
To be eligible for a return, please ensure that:
Items are in their original condition.
Unworn and unwashed.
Tags are still attached.
Exchanges:
Currently, we do not offer direct exchanges due to our limited stock. However, you can return the item for a refund and place a new order for the preferred item.
How to Initiate a Return:
Simply contact us at bushberry.au@gmail.com with your order number and details. Our customer support team will guide you through the return process.
Refund Process:
Once we receive your returned items and verify their condition, we will initiate a refund to your original payment method. Please allow 10 days for the refund to reflect in your account.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
Contact Us:
If you have any questions or concerns about our return policy, feel free to reach out to us at bushberry.au@gmail.com We're here to help!
Thank you for choosing Bushberry. Your satisfaction is our priority. Happy shopping!